Monday, July 1, 2024
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German machine and plant manufacturer DIEFFENBACHER is restructuring its Wood business unit in Latin America which will be effective from July 1, 2024. With a team that has expanded to six employees, the company is relocating its Brazilian subsidiary from Curitiba, approximately 200 km south, to Itajaí. Diego Coelho de Oliveira, the new Managing Director of DIEFFENBACHER do Brasil, will continue to serve as Area Sales Director for the region.
“We’re strengthening our presence in Latin America,” says Ralf Schmidt, Head of Global Lifetime Service Wood & Recycling at DIEFFENBACHER. “By relocating our office to Itajaí, we can speed up customer service, strengthen our partnership with customers in Latin America and meet their requirements even better,” he adds.
“We now have six people on site in Latin America. This improves our ability to meet the challenges of the local wood-based panels market,” says Diego Coelho de Oliveira.
“Specifically, we have strengthened our team with Thiago Furbino Soares as Head of Lifetime Service Latin America and Ivan Dos Santos Oliveira and Evandro Rodrigo Satyrio da Rocha as Service Technicians. All three already have experience in service in the wood-based panels industry or related industries. Together with our Service Technician Bruno de Oliveira, our Technologist Peter Rath and myself, we have an experienced and effective DIEFFENBACHER team for Latin America,” Coelho de Oliveira added further.
The service portfolio of DIEFFENBACHER do Brasil encompasses preventive services like plant inspections and optimizations by the DIEFFENBACHER Performance Team, customized spare and wear parts packages, inventory consultations, professional training, and access to the digital platform EVORIS. Reactive services include on-site assistance, remote support through MyDIEFFENBACHER, and access to the online spare parts catalog MyDIEFFENBACHER Parts.
Read more news on: DIEFFENBACHER, wood-based panel, woodworking, acquisition
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